Perunis Help Desk Perunis Help Desk Wissensdatenbank English
stucc
Vorgeschlagene Artikel in der Wissensdatenbank lt. Suchbegriff:

Wissensdatenbank English stucc

Artikel in dieser Kategorie:

D5 – error message – workstation not accessible by telephone

A D5 message means that your workstation was not accessible by telephone. This, in turn, can have different causes depending on the work-desk settings in STUCC. STUCC supports browser telephony, the ...
Can STUCC be used in combination with a Firewall?

Yes, STUCC can be used in conjunction with a firewall. Please make sure that all IP addresses behind the following domains are accessible via TCP port 443: *.dialfire.com *.24dial.com *.voip.24dial.c...
Call Quality

If you experience poor call quality, there could be different reasons for this: Your computer has less than a dual core CPU and 4 GB RAM. Most STUCC users are using their browser for their telephony. ...
Scripts within tasks (phases)

With scripts attached to specific tasks, you can intervene in the task flow, for instance you could skip or add a task depending on a certain criteria or modify data. There are several functions avail...
Disable (hide) manual recording

To disable manual recording, add the following script into the campaign script, but outside of any functions; it will hide the recording buttons.  toolbar.recordingButtons.hidden = function() { re...